FAQ

We offer two different types of ads which you can select during ad posting or reposting. It is not possible to switch between different ad types while it is live. Available types are:

1. Sell E MTB
2. Sell E MTB Parts

Once an advert is registered and posted it will last for 60 days, after this timeframe the post will be removed, at this time you will have the opportunity to relist at a discounted price.

In order to promote your ads first you must navigate to your submitted ads and from the action menu select last option. It will open modal with list of all available promotions on market as well as your currently active promotions for the particular ad.

List of available promotions are:

1. Bump Up Ad ( this will update creation date while expire time remains and can be used only once per ad )
2. Highlight Ad ( this will make your ad stand out from others in listing )
3. Top Ad ( make your add in the first XX positions of listing as well as in it’s regualr listing position )
4. Urgent Ad ( display urgent ribon on ad box )

With an exception of Bump Up promotion all of them can have multiple packages available.

Once you have selected promotion type and period you can proceed to payment screen. Once the payment is cleared your promotion will be active. Promotion starts from the time when payment is cleared and not from time the promotion is requested.

From dropdown you are selecting general location of your advert while the location search of the marketplace is set to geolocation, people who search by location will find your ad more easier.

In order to retrieve the phone number of the seller go to its profile page or any of his ads and you will notice a block with a phone number.

If you wish to start messaging with the seller first create an account. Once you have created your account navigate to any of  their ads and you will notice a button for sending messages. A list of your messages is available on your profile. There you will be able to continue chatting.

If you have found some ad which you want to visit later or contact seller later, etc. you can mark it as Favorite and it will be save to the list of your favorite ads which you can access from your profile dashboard.

If you feel that the ad  is breaking some rules, you can report it directly from ad page by clicking on the Report button and writing detail reason. Ad will remain active until administrator checks it out.